For the Best Wellness Hotels Austria quality means taking a careful look behind the curtain. That’s why all 23 family run hotels take a yearly HACCP test through an independent hygiene company. In addition, guest questionnaires and secret controls ensure very high standards. In cooperation with the company hgc GROUP from Innsbruck the Best Wellness Hotels Austria have developed an innovative Mystery Check system. This test consists of a board coming into the hotel incognito and checking over 1600 criteria. In contrast to traditional tests, particular attention is paid to the hotel’s information management system and the way the staff work.